Last updated 10 November 2026
This policy explains how AI WILL DO THAT PTY LTD handles personal information in Tradie Quotes and Invoices (the app at quotes.builddesign.solutions and any app version we publish) and on this website. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Who we are
AI WILL DO THAT PTY LTD (ACN 700 430 235), 1 Katherine St, Chatswood NSW 2067, Australia (“we”, “us”). You can reach us through our contact form.
2. What we collect
- Your account: your name, email address and password, your business name, and your ABN and phone number if you add them. On Plus and Pro, the names and email addresses of team members you add.
- Your business records: what you enter or upload, such as clients (names, contact details, addresses, ABNs), price list items, quotes, invoices, purchase orders, suppliers, payments, expenses, calendar events, contracts and letters, your logo, and files you scan, such as receipts, supplier orders and bank statements.
- Your plan: your plan, how you pay for it (Stripe or Google Play), the subscription or purchase identifiers they give us and the payment status. We never see or store your full card number.
- Pay now settings: the Stripe keys you save on Plus or Pro.
- Usage counts: how many quotes, invoices and AI actions you create each month, so we can apply plan limits.
- Messages: what you send through the contact form or the app’s support page, with your name, email address and phone number if you give it.
- Technical information: server logs (IP address, browser and pages requested) and the sign-in cookie. When you use the contact form, we record your IP address to protect the form from spam.
3. How we use it
- To run your account and the features you use: storing, showing, printing and sending your documents.
- To apply plan limits and manage your subscription.
- To send the emails you ask the app to send on Plus and Pro, such as quotes, invoices and payment reminders to your clients, with replies going to your business.
- To send account emails, such as password resets and sign-in codes.
- To reply to your messages, give support, keep the app secure and prevent abuse.
We do not sell personal information and we do not use it for advertising.
4. Where your data is kept
Your account data and files are stored on our hosting provider’s server in Sydney, Australia.
5. Service providers
- Stripe takes card payments for plans bought on the web, through the Stripe account of our related company WWW.DIRECTORY.COM.AU PTY LTD (ABN 68 090 816 461), whose name may appear on your card statement. The payment is taken by Stripe on Stripe’s own pages; card details never reach us.
- Google Play processes purchases made in our Android app, once it is available.
- Anthropic runs the AI features on Pro (see section 6).
- Our hosting provider runs the server in Sydney that stores the app and your data.
- Your own Stripe account: if you turn on pay now links, your clients’ card payments are handled by Stripe under your own agreement with Stripe.
6. AI features (Pro)
When you use an AI feature, we send Anthropic the text you type or dictate, any file you upload for scanning, and the account information the request needs to produce a useful draft: your price list and, when you name a client, that client’s details and past quotes and invoices. Anthropic processes this only to produce the draft for you.
Under Anthropic’s commercial terms, Anthropic may not train its models on this content. Anthropic’s privacy centre says it automatically deletes API inputs and outputs within 30 days, unless it needs them longer to enforce its usage policy or the law requires them to be kept.
Voice typing uses your browser’s built-in speech recognition, which may send your audio to the browser maker (for example Google or Apple) to turn it into text. Only the text reaches us.
7. Overseas disclosure
Anthropic, Stripe and Google may store or process information outside Australia, including in the United States. We use them because the features you choose need them, and we send them only what those features require.
8. Cookies and browser storage
This website sets no cookies and loads nothing from other websites. It may remember your light or dark choice in your browser’s storage. The app uses a cookie to keep you signed in, and may keep a copy of unsaved work in your browser until it is saved.
9. How long we keep it
- Your account data is kept while your account is open. If a paid plan ends, your records stay in your account on Free.
- When you ask us to delete your account, we delete the account and its records within 30 days, except records we must keep by law, such as records of payments you made to us. See Delete your account.
- Messages you send us are kept for as long as we need them to deal with your request and keep a record of it.
- Server logs are kept for a limited time for security.
10. Your clients’ information
When you add your clients’ details, you are responsible for collecting and using them lawfully. We handle them only to run the app for you.
11. Access, correction and deletion
You can see and change most of your information in the app. You can ask us for access to, or correction of, the personal information we hold about you through the contact form. To delete your account and its data, see Delete your account.
12. Security
Your account is private and password-protected, connections use HTTPS, and configuration secrets and uploaded files are kept outside the public part of the server. No method of storage or transmission is completely secure, so we cannot promise absolute security.
13. Complaints
If you have a concern about your privacy, contact us first through the contact form. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
14. Children
The app is for businesses and is not directed at children.
15. Changes
We will post any update to this policy here with a new date.