Frequently asked questions

Free gives you 3 new quotes and 3 new invoices each calendar month, forever, plus your clients, price list and dashboard. The count resets on the 1st of each month, Sydney time, and your dashboard shows how many you have used. You do not need a card to sign up.

When you start a fourth quote, or a fourth invoice, in the same month, the app offers Plus or Pro instead, and nothing you have typed is lost. Editing, downloading and sharing the documents you already have is never limited.

Free PDFs carry a small “Made with Tradie Quotes and Invoices” footer and show your business name rather than your logo. Compare the plans.

Yes. There is no lock-in contract. If you pay on the web, go to Settings > Plan > Manage subscription in the app. If you subscribed in our Android app, manage the subscription in Google Play.

Your paid plan stays on until the end of the month you have paid for. Then the account goes back to Free, and every quote, invoice, client and item stays where it is. You are never locked out of your own records.

Yes. GST at 10% can be switched on or off for each line, and the totals show the GST separately. Add your ABN once and it appears on your documents, with room for your client’s name and ABN, which a tax invoice needs for sales of A$1,000 or more. Our guide to tax invoice requirements lists what the ATO asks for.

On Plus and Pro, the GST (BAS) report adds up the GST on your invoices and expenses for a period. It is a helper, not tax advice: check the figures against your records, and with a registered tax agent or BAS agent, before you lodge. See our disclaimer.

On Plus and Pro, connect your own Stripe account in the app’s Settings and your invoices can carry a pay now link. Your client pays by card on a Stripe checkout page and the money goes to your Stripe account, not to us.

Stripe charges its own fees on those payments under your agreement with Stripe. We do not add a fee or take a cut.

Yes. It runs in the web browser on Android phones, iPhones, tablets and computers, so there is nothing to download, and every device signs in to the same account. Add it to your home screen and it opens like an app: in Chrome on Android, open the menu and tap Add to home screen or Install app; on iPhone, tap Share in Safari, then Add to Home Screen.

An Android app for Google Play is being prepared and is not in the store yet. There is no App Store app for iPhone; use it in Safari.

Free is for the owner only. Plus and Pro let you add up to 5 team members, so the office or another tradie can work in the same account, on their own sign-in.

Yes. Your quotes, invoices, clients and price list belong to you. You can download or print any quote or invoice as a PDF on every plan, including Free, and your records stay in your account if a paid plan ends.

If you want a copy of everything in your account, ask through the contact form. Your account data is stored on our hosting provider’s server in Sydney, Australia. The privacy policy has the details.

AI is part of Pro and uses Anthropic’s Claude. When you use an AI feature, what you type or say, any receipt, supplier order or bank statement you upload, and the parts of your own account the job needs (your price list and, when you name a client, that client’s details and past quotes and invoices) are sent to Anthropic only to produce the draft.

Anthropic’s commercial terms say it may not train its models on that content, and its privacy centre says API inputs and outputs are deleted within 30 days, unless Anthropic needs them longer to enforce its usage policy or the law requires them to be kept. Voice typing uses your browser’s own speech recognition, so the browser maker may process your audio; only the text reaches us.

The AI never sends anything by itself. You check and edit every draft before you save or send it, and each AI action counts toward the 300 a month fair-use allowance.

The account owner can go to Settings > Data and privacy > Delete account in the app, or ask through the contact form. We delete the account and its records within 30 days.

Cancel any paid plan first so you are not billed again. Some records of payments you made to us may be kept where the law requires it, and Stripe or Google keep their own payment records. Deleting your account has the details.

Tradie Quotes and Invoices is provided by AI WILL DO THAT PTY LTD (ACN 700 430 235) of Sydney, and is part of Build Design Solutions. Card payments on the web are processed by Stripe through our related company WWW.DIRECTORY.COM.AU PTY LTD (ABN 68 090 816 461), whose name may appear on your card statement. Purchases in our Android app, once it is available, are processed by Google Play.