Last updated 10 November 2026
This page explains how to delete your Tradie Quotes and Invoices account and its data, what is deleted, what may be kept and how long it takes. It applies to the web app and, once it is released, to our Android app on Google Play. The developer is AI WILL DO THAT PTY LTD (ACN 700 430 235), shown in Google Play as AI Will Do That.
Before you delete
- Cancel any paid plan so you are not billed again. On the web: Settings > Plan > Manage subscription. In Google Play: open the Play Store, tap your profile picture, then Payments and subscriptions, then Subscriptions.
- Download what you need to keep. Any quote or invoice can be downloaded as a PDF. Deleted records cannot be recovered.
Option 1: delete in the app
- Sign in as the account owner.
- Go to Settings > Data and privacy > Delete account.
- Confirm twice. Your request comes straight to us.
Option 2: ask through the contact form
Use the contact form and give the email address you sign in with, so we can match the request to your account. We may ask you to confirm the request before we delete anything.
What is deleted
- Your account, your sign-in and your team members’ sign-ins.
- Your business settings and logo.
- Quotes, invoices, purchase orders, contracts and letters.
- Clients, suppliers, price list items, payments, expenses, ledger entries and calendar events.
- Uploaded files such as receipts, supplier orders and bank statements, and saved PDFs.
- The Stripe keys you saved for pay now links.
What may be kept
- Records of payments you made to us for a plan, which we keep for as long as the law requires.
- Stripe and Google keep their own records of payments made through them, under their own privacy policies.
- Copies of messages you sent us through the contact form.
Payments your clients made through your pay now links are in your own Stripe account, which you control.
How long it takes
We complete the deletion within 30 days of your request.
Deleting some data without closing your account
Most records, such as quotes, invoices, clients and items, can be deleted from their list in the app, and you can remove your logo and business details in Settings. If you want something removed that you cannot delete yourself, ask through the contact form.